Frequently asked questions

GoBlack Transfer is Auckland based. We provide Auckland Airport transfers, Auckland chauffeur bookings, private tours from Auckland, and selected city-to-city rides across New Zealand.

Choose one way, by the hour, private tour, vehicle, pickup details, passenger details, and submit the booking request. Our team confirms availability and assigns a chauffeur.

Yes. Stripe Checkout can be enabled from admin settings. Once enabled, customers can pay securely after booking confirmation.

Cancellation terms depend on booking type, vehicle availability, tour tickets, and dispatch status. Admin can update this policy from the FAQ and page management sections.

Unless listed in inclusions, attraction tickets are coordinated separately so the itinerary remains flexible.

The Mercedes sedan is recommended for up to four passengers with light luggage.