Policy
Disclaimer
Effective Date: 17 May 2026
This Disclaimer applies to the GoBlackTransfer website, booking channels, information, pricing, travel estimates, and chauffeur or private transfer services.
1. General Information
Website content is provided for general information and service booking purposes. We aim to keep details accurate and current, but information may change without notice, including prices, vehicle availability, routes, travel times, inclusions, and service areas.
2. Travel Times & Availability
Travel durations, pickup times, arrival times, and route estimates are approximate only. Actual travel may be affected by traffic, weather, road closures, events, passenger readiness, flight delays, vehicle availability, and other circumstances outside our control.
3. Third-Party Services
Our website may include or rely on third-party tools such as maps, payment processors, email services, or external booking and travel resources. GoBlackTransfer is not responsible for third-party website content, outages, errors, fees, policies, or data practices.
4. Customer Responsibility
Customers are responsible for providing accurate booking information, allowing enough travel time for flights and appointments, checking luggage suitability, reviewing booking confirmations, and ensuring passengers are ready at the scheduled pickup time.
5. Limitation of Responsibility
To the maximum extent permitted by law, GoBlackTransfer is not liable for indirect loss, missed flights or appointments caused by matters outside our reasonable control, or loss of belongings left in vehicles. Nothing in this Disclaimer limits rights that cannot be excluded under New Zealand law.